Privacy Policy
At Dhanora Finance, protecting your privacy and safeguarding your data are fundamental to how we operate. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal and financial information when you access or use our website, application forms, or related services.
By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
Information We Collect
We collect personal and business information necessary to provide our services. This may include:
- Name, email address, and mobile number
- Business details and registration information
- GST details and related filings
- PAN information
- Bank account details
- Documents submitted as part of the loan application process
We may also collect non-personal information such as device details, browser type, IP address, and website usage data to improve platform performance and user experience.
How We Use Your Information
The information collected is used for purposes including:
- Processing and evaluating loan applications
- Verifying eligibility and conducting credit assessments
- Communicating application updates and service notifications
- Providing customer support
- Improving our services and platform functionality
- Complying with applicable legal and regulatory obligations
We use your information strictly in accordance with applicable laws and regulations.
Data Security
Dhanora Finance implements appropriate technical and organisational safeguards to protect your personal and financial information. These measures include secure storage systems, controlled access to sensitive data, and encrypted communication channels where applicable.
While we strive to maintain high security standards, no method of electronic transmission or storage is entirely secure. By using our services, you acknowledge this inherent risk.
Sharing and Disclosure of Information
Dhanora Finance works with banking and lending partners to facilitate loan evaluation, processing, and disbursal.
We do not sell, rent, or trade your personal information to third parties. Your information may be shared only
- With lending partners or service providers as necessary to process your loan
- For verification and compliance purposes
- When required by law, regulatory authorities, or legal processes
- To protect the rights, property, or safety of Dhanora Finance or its users
All such sharing is conducted within applicable legal and regulatory frameworks.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve platform functionality.
Cookies help us understand user preferences and optimize content delivery. You may disable cookies through your browser settings; however, certain features of the website may not function properly as a result.
User Rights
Subject to applicable laws and regulatory requirements, you have the right to:
- Access the personal information we hold about you
- Request correction or updating of your information
- Request deletion of your information, where permissible
For any requests regarding your personal data, you may contact us using the details provided below.
Data Retention
We retain personal and financial information only for as long as necessary to:
- Provide our services
- Comply with regulatory and legal obligations
- Resolve disputes
- Enforce contractual agreements
Upon expiry of the applicable retention period, information is securely deleted or anonymised.
Third-Party Links
Our platform may contain links to third-party websites or services. Dhanora Finance is not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of third-party sites independently.
Changes to This Privacy Policy
Dhanora Finance reserves the right to update or modify this Privacy Policy at any time. Updates will be reflected on this page, and where required, appropriate notifications will be provided. Continued use of our platform after any changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at Email: info@dhanorafinance.com
By using Dhanora Finance’s services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We value your trust and remain committed to protecting your personal and financial information while delivering secure and responsible financial services.